Privacy Policy

MSM Home Solutions (“we,” “our,” “the company”) is the data controller responsible for processing your personal data. This Privacy Policy describes how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of personal data when you interact with our site:

• Full name

• Email address

• Phone number

• Physical address (if applicable)

• Other information you voluntarily provide via forms

Usage and Device Data:
We also automatically collect information such as your IP address, browser type, pages visited, time spent on the site, and installed cookies.

2. How We Use Your Information

We use your personal data to:

• Provide, operate, and improve our services

• Respond to your inquiries and requests

• Send reminders, service updates, and relevant communications

• Comply with legal and contractual obligations

3. SMS and Communications

If you give consent to receive SMS messages, we may send messages related to:

• Appointment reminders

• Billing inquiries

• Promotions or offers (if applicable)

Important:

• Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties for marketing purposes.

• You can opt out of SMS at any time by replying “STOP.”

• For assistance, reply “HELP” or email us at info@msmhomesolutions.com.

• Standard message and data rates may apply according to your carrier.

• Message frequency may vary (up to 15 per week depending on the service).

4. Cookies and Tracking Technologies

We use cookies, tags, and scripts to enhance site experience. You can manage your cookie preferences in your browser settings.

5. Data Sharing and Disclosure

We may disclose your personal data only:

• To comply with legal obligations or valid requests from authorities

• To protect our rights, property, or safety

• In the event of mergers, acquisitions, or asset sales, where your data may be transferred as part of the transaction

6. Information Security

We implement technical and organizational measures to protect your information (such as secure servers and encryption). However, no transmission or storage method can guarantee absolute security.

7. Your Rights

You may request at any time to:

• Access, update, or delete your personal data

• Withdraw your consent to receive SMS communications

• Restrict or object to the processing of your data

To exercise your rights, contact us at info@msmhomesolutions.com.

8. Links to Other Sites

Our site may include links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and indicate the date of the latest update.

📩 Contact

For any questions about this Privacy Policy or the use of your personal data, write to:
info@msmhomesolutions.com